Shipping and Delivery

Here's all the information you need to know about our shipping process:

ALL ORDERS SHIP FREE!

We currently only ship to North America. We are constantly working to expand our shipping capabilities and reach even more destinations, so please check back with us periodically for updates.

Once you place an order with us, our team works diligently to process and prepare it for shipment. Most orders are processed within 1 business day, although during peak seasons or promotional periods, there may be slight delays. We appreciate your patience and assure you that we are committed to getting your order to you as quickly as possible.

Most orders arrive within 3-5 Business days after shipped out. Delivery times may vary depending on the destination and the shipping method selected. Please note that unforeseen circumstances such as weather conditions or customs delays may impact the delivery timeline. Once your order is shipped, you will receive a shipping confirmation email containing tracking information, allowing you to monitor the progress of your package.

For international orders, please be aware that customs duties, taxes, or import fees may be imposed by the destination country. These charges are determined by the customs authorities and are the responsibility of the recipient. Please familiarize yourself with your country's customs regulations and any applicable fees before placing your order. We are unable to predict or control these charges and cannot be held responsible for any additional costs incurred.

We understand the importance of tracking your package and staying informed about its whereabouts. Once your order is shipped, you will receive a unique tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or the carrier's tracking portal. Rest assured that we are committed to keeping you updated every step of the way.

In the unlikely event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work diligently with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.

At Sprout and Bloom Supply Co, we value your satisfaction and strive to make your shopping experience enjoyable from start to finish. If you have any questions or concerns regarding shipping, please feel free to reach out to our friendly customer support team, and we will be more than happy to assist you.